At Shrdha Trehan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

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1. Information We Collect

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• Personal Information: Name, email address, phone number, shipping and billing address when you place an order or sign up for updates.
• Payment Information: Credit/debit card details, UPI, bank transfer, or PayPal information, collected securely at checkout (we do not store payment details).
• Usage Data: Information such as IP address, browser type, and browsing behavior to enhance your shopping experience.
• Cookies: Small files stored on your device to track activity and customize your experience on our site.

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2. How We Use Your Information

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We use your information to:

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• Process and fulfill your orders.
• Communicate with you regarding your purchase, shipping, and tracking updates.
• Send marketing emails, updates, and offers (only if you’ve opted in).
• Improve our website’s functionality and tailor the user experience.
• Detect and prevent fraud or security threats.

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3. How We Protect Your Information

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• All transactions are secured with encryption protocols to protect your payment and personal data.
• We use trusted third-party payment gateways and do not store sensitive payment information on our servers.
• Your data is accessible only to authorized personnel and shared only with essential third-party service providers (e.g., shipping carriers) to fulfill your orders.

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4. Sharing Your Information

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We respect your privacy and will not sell or rent your information to third parties. We only share your data in the following cases:

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• Service Providers: To complete shipping, payments, and delivery.
• Legal Requirements: If required by law or government authorities.
• Business Transfers: In case of a merger or acquisition, your data may be transferred as part of the business assets.

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5. Cookies and Tracking Technologies

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We use cookies to provide you with a smoother browsing experience. You can manage cookie settings through your browser. Disabling cookies may affect the functionality of certain features on our website.

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6. Your Rights

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You have the right to:

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• Access, update, or correct your personal information.
• Request deletion of your personal data (except where required for order processing or legal compliance).
• Opt-out of marketing communications at any time by clicking the unsubscribe link in our emails.

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7. Third-Party Links

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Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before sharing any personal information.

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8. Changes to This Policy

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We may update this Privacy Policy periodically. Any changes will be posted here, and the updated date will be noted at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your data.

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9. Contact Us

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If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us at: contact@shrdhatrehan.com